Evergreen International Hotels are committed to protecting our customers’ privacy. This document outlines your rights and our responsibilities with regard to collection, storage, transmission and use of your personal information.

1. Collection of Personal Information

We will collect your personal information when you interact with us through activities such as making hotel reservations, online shopping, e-newsletters subscription or membership applications.
Specific information collected may include your name, gender, ID or passport number, date of birth, nationality, country of residence, phone number(s), fax number, email address, and credit card details. Your personal information will be used to complete the online transactions or services requested. If some of the information cannot be provided, it may be impossible to complete the desired service or transaction.

2. Use of Personal Information

Your personal information is used to enhance service quality and provide customized services (including targeted sales). We guarantee that your personal information will not be revealed to third parties unrelated to the services or transactions you require. An exception will be made when we are obligated to provide information to police or other authorities.
When you make reservations or purchase non-Evergreen Hotels’ service items through the Evergreen Hotels web-site, it will go through the other merchant's transaction platform, causing you to enter your personal information that may be collected by the related businesses to follow up the services.

3. Collection of Information through Cookies

A “cookie” is a small piece of data sent by a web server and is stored by a web browser. It is used to identify your computer when you visit our websites. You can configure your browser not to accept cookies if you choose, but please be aware that if you disable cookies, you may not be able to access all the personalized features and services offered by our websites.

4. Transmissions to Your E-mail Address

We may send e-mails to you to let you know about new services and special offers that we feel may be of interest to you. Our e-mails will be marked as being sent by us.

5. Customer Self-protection

Please protect yourself by not revealing login credentials and personal information to others. We recommend that you log out of websites after completing online services such as room reservations and online shopping. If you share use of the computer with others or are using a public computer, you must remember to close the browser window to prevent others from collecting and using your personal information.

6. Revision of Privacy Statement

We reserves the right to change this Privacy Statement at any time. The content presented on this page is the latest version of the Privacy Statement. Should a major modification to our Privacy Statement occur, we will post a notice on this webpage to let you know about the changes.

7. Encryption of Transaction and Service Information

The information protected by encrypted secure transmission is as follows:
Name, gender, ID (passport) number, date of birth, Nationality, country of residence, contact address, telephone number, fax number, e-mail address, and credit card information.
Our online transactions adopt Secure Socket Layer (SSL) protocol – an industry standard for encrypting over the internet, to protect your personal information. When transmitted over the Internet, the above information will be encoded using 128-bit encryption technology to prevent its theft by third parties.

8. Inquiries, Changes or Deletion of Personal Information

If you need to check, change or delete your personal information, please contact us. If your personal information is incorrect or incomplete (such as using an alias in place of your real name) we might not be able to verify your identity and in such cases we may not be able to uphold your privacy rights.

9. Governing Law and Settlement of Disputes

Any dispute arising out of or in connection with this website, including any questions regarding its existence, validity or termination, shall be governed by the laws of Republic of China and referred to the Taiwan Taipei District Court.
Should you have any questions or comments regarding our Privacy Statement, you are welcome to contact us.